Friends and Family Test Results
| Overall, how was your experience of our service? | Percent | Submissions |
|---|---|---|
| Very good | 85.3% | 5270 |
| Good | 9.1% | 562 |
| Neither good nor poor | 2.2% | 139 |
| Poor | 1.3% | 79 |
| Very poor | 1.4% | 85 |
| Don’t know | 0.7% | 45 |
Figures are from the last 12 months and updated on a monthly basis.